Fulfillment

Shipping and Store Pickup

Everything you need to know about receiving your physical collectibles.

Your pulls are real physical items

Every pack you open in Accolades Rips represents a real, individual physical collectible card from our tracked inventory. When you complete a pull, that specific card is reserved to your account. You can then choose to ship it to your address or, where available, collect it in person.

How shipping works

  • Eligible items in your Collection may be requested for shipping at any time from within the app.
  • Shipping costs may apply and are displayed before you confirm your request.
  • You are responsible for providing a complete and correct shipping address. We are not responsible for packages delivered to an incorrectly entered address.
  • Fulfillment timelines depend on current order volume and item handling requirements. Timelines shown at checkout are estimates.
  • Tracking information will be provided when available once your shipment is dispatched.
  • High-value shipments may require a signature upon delivery.
  • Items you have sold back through the Sell Back feature cannot be shipped or picked up. They have been returned to general inventory.

Collecting in person

  • Store pickup may be available for eligible items depending on your location and our current offering.
  • When pickup is available, the option will appear in the app alongside shipping.
  • Items selected for pickup must be collected within the pickup window shown at the time of request.
  • Unclaimed items past the pickup deadline may be returned to general inventory at our discretion.

Fulfillment questions

If you have a question about an order, a missing shipment, a damaged item, or a pickup issue, contact our support team.

Ask About an Order