Fulfillment
Shipping and Store Pickup
Everything you need to know about receiving your physical collectibles.
Physical Collectibles
Your pulls are real physical items
Every pack you open in Accolades Rips represents a real, individual physical collectible card from our tracked inventory. When you complete a pull, that specific card is reserved to your account. You can then choose to ship it to your address or, where available, collect it in person.
Shipping
How shipping works
- Eligible items in your Collection may be requested for shipping at any time from within the app.
- Shipping costs may apply and are displayed before you confirm your request.
- You are responsible for providing a complete and correct shipping address. We are not responsible for packages delivered to an incorrectly entered address.
- Fulfillment timelines depend on current order volume and item handling requirements. Timelines shown at checkout are estimates.
- Tracking information will be provided when available once your shipment is dispatched.
- High-value shipments may require a signature upon delivery.
- Items you have sold back through the Sell Back feature cannot be shipped or picked up. They have been returned to general inventory.
Store Pickup
Collecting in person
- Store pickup may be available for eligible items depending on your location and our current offering.
- When pickup is available, the option will appear in the app alongside shipping.
- Items selected for pickup must be collected within the pickup window shown at the time of request.
- Unclaimed items past the pickup deadline may be returned to general inventory at our discretion.
Need Help?
Fulfillment questions
If you have a question about an order, a missing shipment, a damaged item, or a pickup issue, contact our support team.
Ask About an OrderOr email directly
support@accoladesrips.com