General Support
Questions about your account or the Accolades Rips app.
Email SupportHelp
Support Center
Get help with your account, orders, shipping, payments, Store Credit, or physical collectibles.
Orders and Shipping
Questions about fulfillment, tracking, delivery, or store pickup.
Ask About an OrderPayments and Store Credit
Questions about deposits, payment status, refunds, or Store Credit.
Payment SupportAccount Help
Questions about signing in, password reset, email confirmation, or account deletion.
Account SupportYou can also email us directly at
support@accoladesrips.comAccount and Data
Delete your account
You can permanently delete your Accolades Rips account at any time, either in the app or by email.
In the app: sign in, tap Account (person icon) in the tab bar, then tap Delete Account and confirm by typing the requested phrase.
By email: email us from the address on your account and we will process the deletion for you.
Request Deletion by Email- Deleted: sign-in credentials and profile, saved shipping addresses (addresses on past fulfillment records are anonymized), preferences, and any remaining balance. Store Credit has no cash value and is forfeited on deletion.
- Kept: transaction, payment, and order records required by tax and other legal obligations (up to 7 years, then deleted), plus pseudonymized physical-item custody and fraud-prevention records that are no longer linked to your identity.
- Note: deletion is permanent. Unresolved fulfillment or payment matters may need to be resolved first.
Before You Write In
Helpful tips for faster support
- ›Include the email address connected to your Accolades Rips account.
- ›Include the order or transaction date so we can look up the record quickly.
- ›Attach screenshots when helpful. They speed up review significantly.
- ›Do not send passwords or complete payment-card numbers in any email.