Terms of Use

1. What You Are Purchasing

Accolades Rips sells real physical collectible cards from individually tracked inventory. Each pack purchase is the purchase of one specific physical collectible selected at random according to the published pack odds. The selected physical item is reserved to you and revealed through an in-app animation. The animation is only the reveal experience. The purchase itself is a physical good.

2. Pack Odds

Before you buy, we show each tier's odds and the lowest and highest recorded value among complete eligible items in that tier. Those ranges describe current inventory. They are not an average, a minimum, or a promise of value. Rarity does not promise a specific dollar amount. Inventory can change as items are reserved. If a first-pack promotion is turned on for that pack, we say so before purchase. We do not use undisclosed personalized odds. The odds shown are the odds the purchase uses.

3. Estimated Values

A recorded value is an estimate for reference. It is not a promise of resale price, market value, grading outcome, average return, or a minimum value. Values may change over time.

4. Eligibility

You must be a United States resident and at least 18 years old, or the age of majority in your state if that age is higher (19 in Alabama and Nebraska, 21 in Mississippi). We collect your date of birth and state of residence. Pack purchases are not available to residents of Nevada. If buying packs is causing problems, contact support@accoladesrips.com.

5. Payments & Account Balance

Stripe processes payments for physical goods. Funds you deposit become balance you can use to buy packs. That balance has no cash value, cannot be withdrawn, and cannot be transferred to another account. Once a pack is opened, that purchase is final. Nothing in these terms waives a right your card network gives you to dispute a charge. If a dispute is unauthorized, we contest it with our records of the purchase, the odds shown before purchase, and the physical item reserved to your account.

The one-time $1.00 credit on your first successfully credited Stripe deposit, and other promotional, referral, bonus, and daily credit, cannot be used to buy packs. Pack purchases use funds you deposit and Store Credit from sell-backs. Promotional credit stays in your displayed balance, has no cash value, and cannot be withdrawn. The $1.00 credit applies only to a verified Stripe deposit that reaches succeeded status. It does not apply to other credits, pending or failed payments, or payments in manual review. A partial refund of the qualifying deposit does not reverse the $1.00 credit. A full refund of that deposit reverses the $1.00 credit. If the balance cannot cover the reversal, the refund is flagged for manual review and the balance will not go negative.

6. Store Credit

Sell-back Store Credit can be used to buy packs. Promotional, referral, bonus, and daily credit cannot be used to buy packs. None of this credit has cash value, can be withdrawn, or can be transferred to another user.

7. Sell Back

Sell-back is 90% of the item's recorded value as Store Credit, or the full recorded value when that value is under $1. There is no time limit while the item is still in your collection and has not been requested for shipping or pickup. The exact amount is shown before you confirm. Sell-back is final. The item leaves your collection and cannot be shipped or picked up. Store Credit from a sell-back has no cash value and cannot be withdrawn.

8. Fulfillment: Shipping

We ship physical cards only to addresses in the contiguous United States and the District of Columbia, except Nevada. We do not ship to Alaska, Hawaii, U.S. territories, military (APO/FPO) addresses, or Nevada. Residents of Nevada cannot request shipping. Residents of Alaska and Hawaii may buy packs and ship them to an allowed address. Title to a physical card you keep stays with you, and we hold it until you ship it or pick it up. Postage is charged separately through Stripe and is not taken from your balance. Check the address before you confirm. We are not responsible for a package sent to an address you entered incorrectly. Timelines shown at checkout are estimates. For a lost or damaged shipment, contact support@accoladesrips.com.

9. Fulfillment: Pickup

Where local pickup is offered, items must be collected within the stated pickup window. Unclaimed items past the pickup deadline may be returned to general inventory at our discretion. Contact support at support@accoladesrips.com if you have a pickup issue.

10. Identity Verification

We may require identity verification before certain purchases or shipments. The app does not ask you to upload a government ID. If a check is required, you will be told before the action continues, and the purchase or shipment may be delayed or declined until it is finished.

11. Refunds

Once a pack is opened, that purchase is final. Contact support@accoladesrips.com about a duplicate charge, a fulfillment problem, a damaged item, or a charge you did not authorize. Nothing in these terms waives a right your card network gives you to dispute a charge. If a dispute is unauthorized, we contest it with the purchase record, the odds shown, and the item reserved to your account.

12. Fair Use

Automated purchasing, exploiting bugs, or attempting to manipulate odds is prohibited and may result in account suspension.

13. Account Deletion

You can delete your account from the Account screen. If a shipment or payment still has to be finished, deletion waits. A deletion request blocks new pack purchases. We remove sign-in credentials, your profile, and the shipping address on past fulfillment records. Payment, ledger, purchase, and physical-card custody records are kept for legal, tax, and dispute reasons, with no automatic deletion schedule. Remaining balance has no cash value and is forfeited.

14. Changes

These terms may be updated periodically. Continued use of the app after changes take effect constitutes acceptance of the updated terms.

15. Independent Retailer

Accolades Rips is an independent collectible retailer. It is not affiliated with, endorsed by, or sponsored by Nintendo, The Pokémon Company, Game Freak, Creatures, or any other card manufacturer or brand owner.

16. Operator

Accolades Rips is operated by Accolades Collectibles LLC, 5021 Lee Hwy, Warrenton, VA 20187. The app is named Accolades Rips. For questions, contact support@accoladesrips.com.

17. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules.

18. Limitation of Liability

To the extent the law allows, Accolades Collectibles LLC is not liable for indirect, incidental, special, or consequential damages, or for lost profits, arising from your use of the app. Our total liability for a claim about a pack or an item is limited to the amount you paid for that pack, or the recorded value of that item, whichever is greater. Some states do not allow these limits. Where they do not, this section applies only as far as the law allows.

19. Disputes

Contact support@accoladesrips.com first and give us a reasonable chance to resolve the issue. Either party may then file a claim in the state or federal courts located in Virginia. These terms do not require arbitration, and they do not limit your right to participate in a class action where the law allows one.